Shipping Policy
At Urban Soch, we aim to deliver your favorite fashion pieces quickly, safely, and hassle-free. Please read our shipping policy to understand how we get your order to your doorstep.
1. Shipping Coverage
We currently ship across all serviceable pin codes in India.
2. Order Processing Time
- Orders are processed and dispatched within 5-7 Days (Monday to Saturday).
- We do not dispatch orders on Sundays or national holidays.
3. Estimated Delivery Time
- Metro cities: 5-7 working days
- Tier 2 & 3 cities: 7-9 working days
- Remote areas: 7–10 working days
Delivery timelines may vary slightly due to local conditions or courier service delays.
4. Shipping Charges
- Domestic Shipping Free
- International Shipping Paid
5. Order Tracking
Once your order is shipped, we’ll send you a tracking link via email and SMS. You can also track your order anytime through the “Track My Order” section on our website.
6. Shipping Delays
- While we strive to meet all estimated delivery timelines, delays may occur due to:
- Weather disruptions
- Courier delays
- National emergencies or strikes
In such cases, we’ll notify you as early as possible.
7. Incorrect Address / Failed Delivery
If an order is returned to us due to an incorrect address or failed delivery:
- We will contact you to arrange a re-delivery.
- Re-shipping charges may apply.